Track Your Order

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FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Delivery times vary depending on your location. Standard shipping within Poland typically takes 2-4 business days, while international EU orders arrive within 5-10 business days. You'll receive a tracking number once your order ships so you can monitor its progress. For detailed shipping information, visit our shipping policy page.

MY DELIVERY IS MISSING OR DELAYED.

If your order hasn't arrived within the expected timeframe, please reach out to us at contact@dripely.com. Our customer support team will investigate the issue and ensure your order reaches you as quickly as possible.

HOW DO I MAKE A RETURN?

Returns are simple with DRIPELY! Here's the process:

  1. Contact us at returns@dripely.com within 14 days of receiving your order to initiate a return or exchange.
  2. Our team will send you detailed return instructions and a return authorization.
  3. Follow the instructions to complete your return.
ANY QUESTIONS?

Our team is here to help you! Get in touch with us at contact@dripely.com

Our customer support is available Monday to Friday: 9am-5pm.
We aim to reply within 12 hours.